Privacy Policy
We place great importance on the privacy of our customers and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our online store.
1. Information We Collect
When you place an order on our store, we collect the essential information needed to process your purchase and delivery, which includes:
Full Name.
Exact address details (State/Wilaya, Municipality/Baladiya, and Street).
Mobile phone number.
Email address (if provided).
2. How We Use Your Information
We use the data we collect solely for the following purposes:
Order Processing: To confirm, prepare, and dispatch your order.
Delivery: To share your address and phone number with our shipping partners to facilitate the delivery of your package to your door or a designated Stop Desk.
Customer Service: To contact you regarding your order or to handle return and exchange requests.
3. Sharing Data with Third Parties
We do not sell, rent, or share your personal data with any external marketing agencies. Your basic information (name, phone number, and address) is shared exclusively with our authorized shipping and logistics partners to ensure your order arrives safely and quickly.
4. Data Security
Your data is securely stored on our platform, and we implement all necessary technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
5. Cookies
Our website uses essential cookies to improve your browsing experience, such as keeping products in your shopping cart and facilitating smooth navigation across the site.
6. Your Rights
You have the right at any time to request access to your personal data that we hold, ask for corrections (such as updating your phone number or address), or request its deletion from our records by contacting our customer service team.